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Rédigez un avisTerrible Customer Service
After signing our agreement in November we still have doors that are not fully operational as per our agreement.
Many promised dates for work to be done have passed by and we were left to…
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After signing our agreement in November we still have doors that are not fully operational as per our agreement.
Many promised dates for work to be done have passed by and we were left to complete larger jobs. Tools were used and taken from our shop and have not been returned. And to top it off our invoice was dated 3 weeks earlier then when we actually received it via email and terms are to pay upon receipt....... even though the doors are not functional the way we agreed.
Réponse de l'entreprise:
Sorry about this communication nightmare. We have learned from this incident. Thank you for taking time to post a review.Professionalism at its best
When our garage door failed due to the spring mechanism, Ram Doors came to the rescue the very next day with the needed repairs. Within an hour the door was up and performing as it should.
Thank…
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When our garage door failed due to the spring mechanism, Ram Doors came to the rescue the very next day with the needed repairs. Within an hour the door was up and performing as it should.
Thank you Ram Doors for such a professional response to meet our needs.
Excellent service
Excellent service from salesperson and installer, beautiful Garaga garage door
Produit installé:
Standard+ Prestige XL Garage DoorVery Satisfied
It was a pleasure dealing with everyone on the "Ram Team". They are all very knowledgeable, courteous and professional people. It is obvious that they value customer service and… En savoir plus It was a pleasure dealing with everyone on the "Ram Team". They are all very knowledgeable, courteous and professional people. It is obvious that they value customer service and satisfaction. I would highly recommend them. Thank you
Produit installé:
Standard+ Classic XL Garage DoorPeriod for instalation
Long period for installation fromborder time ..almost 6 weeks.
We needed to contact several times to confirm the time and changes happened.we were following daily to confirm instalation.
Produit installé:
Acadia 138 Classic XL Garage DoorReplaced two broken springs on heavy wooden double door
I picked Ram Doors based on the positive reviews and everything went very well from the initial contact and quotation to the fast, thorough service call to replace the broken springs. This company is… En savoir plus I picked Ram Doors based on the positive reviews and everything went very well from the initial contact and quotation to the fast, thorough service call to replace the broken springs. This company is quite busy but it was worth it to wait for my appointment. The servicemen arrived on time and were very efficient.They brought two new springs that exactly matched what was required.
