Read what other customers say about us

Rating Summary

5
 
4
 
3
 
2
 
1
 

Share your opinion with other customers

Write your own review

We appreciate the care The Door Company did installing our new doors

5
15 May 2026 , Sandra , Ontario

We appreciate the care that the technician took in doing a great job installing our new doors. His truck had The Door Company logo. It is more noticeable than we expected that the installation of the… Read more We appreciate the care that the technician took in doing a great job installing our new doors. His truck had The Door Company logo. It is more noticeable than we expected that the installation of the doors, tracks, and weather-stripping, the doors themselves, and the colour inside and out, are an improvement to what we had before. Thank you Ram Doors.

Poor customer service and professionalism

1
20 March 2026 , Domenic , Ontario

There was a problem with our account for a product that was not even ours and all I kept getting was the runaround in my attempt to clear it up. I would leave messages asking for various departments… Read more There was a problem with our account for a product that was not even ours and all I kept getting was the runaround in my attempt to clear it up. I would leave messages asking for various departments to reach out to me with no response. When I asked to speak with the GM, this person hid and would not speak to me. Terrible experience. I would not recommend this company to my family, friends or business network.

Quick response

5
22 January 2026 , Arthur , Ontario

Within two days of our request for service, we had a repairman attend to our issue. He did a temporary fix. A permanent fix was performed a week later. We found the response to be exceptional and… Read more Within two days of our request for service, we had a repairman attend to our issue. He did a temporary fix. A permanent fix was performed a week later. We found the response to be exceptional and professional. Although we had two repair visits, we were only charged for one. I would recommend this door company to anyone. Really impressed!

Incredible Service from Mike and Dylan

5
10 September 2025 , Pierrette , Ontario

The cable was broken; however, the need to open and close the garage door was time sensitive. Mike and Dylan arrived first thing this morning after I called Ram Doors late yesterday afternoon. With… Read more The cable was broken; however, the need to open and close the garage door was time sensitive. Mike and Dylan arrived first thing this morning after I called Ram Doors late yesterday afternoon. With a broken garage door, I am unable to get my scooter out to do groceries, etc.
I would like to thank Sheryl for booking this appointment so quickly. Again, thank you Mike and Dylan for your pleasant and professional service.

Poor communication and customer service are terrible

1
24 September 2024 , Yeni , Ontario

We decided to replace our garage door and requested a quote for capping, which they never included. The installer left the rail crooked and a hole in the wall .Another technician came to install the… Read more We decided to replace our garage door and requested a quote for capping, which they never included. The installer left the rail crooked and a hole in the wall .Another technician came to install the motor, and never replace the sensors, claiming the old ones were fine, and took my old motor without permission. I had to call to get it back. Despite multiple emails and calls regarding the wall repair, I'm still waiting. I even declined their capping installation due to their poor communication.

Great service and parts for existing door.

5
09 September 2024 , Robert , Ontario

Our existing wood double garage door needed weather stripping on bottom, sides and top. It was challenging because door was slightly sagging in the middle and lifting on outside corners. Staff… Read more Our existing wood double garage door needed weather stripping on bottom, sides and top. It was challenging because door was slightly sagging in the middle and lifting on outside corners. Staff provided great advice and quality parts and materials needed to address the problem. Everyone was very pleasant, and professional. Quality of Garaga parts and materials provided was far better than what I had seen in big box stores and Ram Doors prices were better too. An excellent experience!