About Ram Overhead Door Systems Ltd.
A message from Ram Overhead Door Systems Ltd.
Founded in 1984, we have proven our experience in every phase of garage door selection, installation, and repair.
Ram Overhead Door Systems Ltd., one of the Ottawa area’s leading residential and commercial overhead door specialist has been serving customers for over 26 years and became part of the S&S Bolton Group of companies in 2009. Ram offers sales, installation, regular maintenance and emergency service on all residential and commercial overhead door system. Ram’s highly skilled and experienced technicians can meet your needs, from a one‑hour service call to major door‑system repairs to new and replacement door‑systems installations.
Since 1996, Ram has been a Garaga Experts Dealer. We are one of the few companies that have been factory‑approved to sell, install and service this high‑quality line of Canadian residential and commercial overhead doors. Today, as in 1996, Ram complies with the required quality processes, training, expertise and strict code of ethics for membership in this exclusive dealership network with Garaga.
Ram understands the importance of timelines, cost control, precision and high quality workmanship. Our philosophy of continuous improvement has resulted in constantly striving to understand and exceed our customer’s needs. We understand that the essential ingredient to long‑term success is customer satisfaction and for over 26 years, this has been our primary objective.
Our mission is to be Ottawa’s leading overhead door company by creating value for our customers and providing the highest quality products, service and overall workmanship. We will achieve this by working as a cohesive team, providing outstanding service and value to our customers, while treating our employees with respect in a dynamic and safe working environment.
We work directly with many of Ottawa’s most recognized business names, including leading industries, distribution and manufacturing facilities, residential and commercial property and facility management firms and the federal, provincial and municipal governments. We also deal directly with the residential consumer marketplace with sales, installation and emergency service. We provide full‑maintenance and emergency‑service contracts for businesses that rely on their overhead doors working well all the time. Ram will provide the necessary first response to ensure emergencies are contained and losses minimized.
At Ram, service is paramount, and customers who come on board “travel in executive class”. Meeting deadlines and providing the highest quality workmanship is our ultimate goal. Satisfied customers provide the foundation of a strong and successful organization and we understand that our reputation is only as good as our last job. Rigorous customer service processes including timely call backs, effective communication of schedules and post‑project quality‑assurance surveys ensure that we understand our customers’ expectations.