Decided it was time to replace an outdated door. Experience with RAM doors was excellent. GARAGA Door installation went well and extra effort was made to meet all our requirements. Had the door… Read more Decided it was time to replace an outdated door. Experience with RAM doors was excellent. GARAGA Door installation went well and extra effort was made to meet all our requirements. Had the door installed during the COVID lockdown and all protocols were followed.

From the first phone call to the first use of the garage door, we were pleasantly surprised at not only the professional service we received, but the quality of the product. We received numerous… Read more From the first phone call to the first use of the garage door, we were pleasantly surprised at not only the professional service we received, but the quality of the product. We received numerous suggestions about the various options available in purchasing a garage door. The booking for the installation was seamless and exact. The installer showed up on time, did not require any assistance and did a really professional job on the installation. My wife and I really enjoy the new garage door.

Installed product:

Staff educated me on all options to arrive at the optimal solution. Very impressed with their professionalism, knowledge and interest in our making the *right* choice, not the most expensive choice.… Read more Staff educated me on all options to arrive at the optimal solution. Very impressed with their professionalism, knowledge and interest in our making the *right* choice, not the most expensive choice. Our new garage door transformed our home’s curb appeal, tying-in styling cues from our front door. Very happy with the overall outcome. We highly recommend Ram Doors Ottawa.

During this time of Covid, agents and sales team facilitated my purchase with total professionalism and courtesy. Bonus: product was very well made, robust and attractive. Also made in… Read more During this time of Covid, agents and sales team facilitated my purchase with total professionalism and courtesy. Bonus: product was very well made, robust and attractive. Also made in Canada(Quebec).
That is great for all kinds of reasons.

Door reversed part way down, at different levels. Technician came the next day, identified the problem (poor physical connection of rails) in five minutes, made the repairs (and performed routine… Read more Door reversed part way down, at different levels. Technician came the next day, identified the problem (poor physical connection of rails) in five minutes, made the repairs (and performed routine servicing) in twenty - and all with a smile on his face. A very nice person, making our experience pleasant.

I had a broken spring and called RAM. They had a set rate to replace a spring so I agreed. They provided 2 visits. One to temporarily repair the spring until a new one comes in. The second visit cam… Read more I had a broken spring and called RAM. They had a set rate to replace a spring so I agreed. They provided 2 visits. One to temporarily repair the spring until a new one comes in. The second visit cam less than 2 weeks later with the new spring to be installed. They also repaired my attachment to the garage door opener since it was damaged when the spring broke. They also trimmed the tracks since they got embedded in my new concrete floor. All at no extra charge. I have no problem recommending RAM